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Beats Solo 2: right-ear speaker not worki… - Apple Community

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Question: Q:

I purchased my Beats Solo 2's about 5 1/2 months or so from Radio Shack. Over the last five, or so, months I have taken really good care of them. I cleaned them using a microfiber cloth designed for electronics, I've placed them neatly in the case, and they have never been dropped, stepped on, or anything of that nature. So, Everything was great they, were working fine, and I really enjoyed them, but yesterday I was talking on Skype with my friend when all of a sudden the right-ear's speaker just stopped working. There was no blowout, buzz, or crackling sound when it happened, so I don't thinks it the speaker itself, Anyway, after it happened, I made sure the cord was securely in the Beats, as well as my computer. The angled, L-shaped plug was the one connected to by computer while the other straight-end was securing plugged into my Beats. I have basically tried everything I could, besides disassembling the Beats. I've tried using a different cord, and I got the same results. I tried cleaning the audio jacks on both my beats and my computer with compressed air, and still nothing. I've even tried using a different cord with a completely different device like my iPhone. So I think it's a problem involving either the speaker or actual headphones. If someone thinks they can help me I would really appreciate it if your left a reply to this post. I want to avoid going to Apple for support, but if that's what has to happen, then it must be done. Thank you for taking the time to read this lengthy paragraph, but I wanted to make sure you knew all the details about my dilemma.

Beats Solo 2's-OTHER

Posted on May 2, 2015 7:02 AM

Reply I have this question too (800) I have this question too Me too (800) Me too

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May 2, 2015 2:08 PM in response to Chance___ In response to Chance___

You will have to get them serviced.

May 2, 2015 2:08 PM

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Aug 15, 2015 9:27 PM in response to Chance___ In response to Chance___

did you ever get this repaired? I have the same issue.

Aug 15, 2015 9:27 PM

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Sep 6, 2015 3:03 PM in response to Alicia1419 In response to Alicia1419

Make sure the 3.5mm audio jack is fully plugged in with the L-shaped input connected to the audio source.

Sep 6, 2015 3:03 PM

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Sep 15, 2015 9:34 AM in response to Chance___ In response to Chance___

The issue right now with all the solo 2 headphones is the internal wire ripping right where it intersects into the speaker housing. The wire is glued in place, it should be free to make sure this issue never happens. This is the explanation i got from the company that fixed my solo 2 headphones for $55. They got it fixed really quick and told me the issue was an internal wire. Thank god it wasn't as bad as i thought.

PS. if anyone is looking for a place to get your solo 2's fixed i got mine fixed at joesge.com.

Let me know if any of yall have any more questions!

Sep 15, 2015 9:34 AM

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Apr 28, 2017 5:54 PM in response to Chance___ In response to Chance___

Make sure the headphone jack is 100% inserted; both in the audio source as well as the beats.

Apr 28, 2017 5:54 PM

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Aug 31, 2017 3:30 PM in response to Chance___ In response to Chance___

Make sure that The L Shape part of cable is plugged to The computer and The normal one to The Beats, not other way around. That help me.

Aug 31, 2017 3:30 PM

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Question: Q: Beats Solo 2: right-ear speaker not working. HELP!

discussions.apple.com

Beats solo 2 wireless not connecting to m… - Apple Community

Support Communities / Notebooks / MacBook Air

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Question: Q:

Hi, so about a month or two ago I bought a macbook air and beats solo 2 wireless. I have been using the headphones wirelessly on bluetooth with my macbook, and my iPod touch. Recently the headphones haven't been connecting at all to my macbook air, but they still work fine with my iPod touch. When I go into bluetooth on my laptop, and turn on my headphones, they don't come up as an option on my laptop. They used to already be there, but I deleted it and tried to pair it again because this problem has happened before, but usually that fixes it. I really want to use the headphones again so please help.

Beats Solo 2 Wireless-OTHER, Also using macbook air

Posted on Sep 27, 2016 10:54 AM

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Sep 28, 2016 3:29 PM in response to RacheyBoo In response to RacheyBoo

Hi RacheyBoo,

So that we are on the same page, you are unable to pair your Beats Solo2 Wireless to your MacBook Air. We can help you out with that.

For the most issues with pairing, take a look at the information provided by Beats website. This will have some steps that you have already done, but review those just in case you missed anything.

MAC ISSUES WITH BLUETOOTHhttp://www.beatsbydre.com/support/troubleshooting/mac-bluetooth.html

BLUETOOTH TROUBLESHOOTINGhttp://www.beatsbydre.com/support/troubleshooting/bluetooth-troubleshooting.html

If you are still unable to pair your headphones, you might want to try resetting your headphones. To do that, take a look at the information below.

RESET SOLO2 WIRELESShttp://www.beatsbydre.com/support/troubleshooting/solo/reset-solo2-wireless.html

Take care!

Sep 28, 2016 3:29 PM

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Oct 1, 2016 2:25 AM in response to chris_g1 In response to chris_g1

I tried everything but still they won't pair. The light is flashing like its trying to find a device but nothing happens. I tried waiting to see if it just took longer but then they just automatically turned off. Is there anything else I can do?

Oct 1, 2016 2:25 AM

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Oct 1, 2016 2:51 AM in response to chris_g1 In response to chris_g1

So I was trying to figure out why the bluetooth wasn't working, and then I realized my laptop needed a software update. So I downloaded it and they worked! Thanks for the help.

Oct 1, 2016 2:51 AM

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Oct 2, 2016 7:16 AM in response to RacheyBoo In response to RacheyBoo

Hey RacheyBoo,

Thanks for the update. Glad to know that you got your headphones paired with your MacBook Air by updating the software.

Take it easy!

Oct 2, 2016 7:16 AM

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Question: Q: Beats solo 2 wireless not connecting to macbook air

discussions.apple.com

Same Look, New Features: Beats Solo3 Wireless vs. Beats Solo2

Beats Solo3 Wireless, the latest Beats by Dre headphones, pair sound quality with new, convenient features. Users will get faster iPhone 7 syncing and on-device controls that the Solo2 model doesn’t have. But do Solo3s live up to their $300 price tag?

We’ve compared the Solo3 and Solo2 models to tell everything you need to know about the two Beats headphones.

Design

Both the Solo2 and Solo3 models have a streamlined, flexible headband and cushioned earcups for comfortable, all-day wear. Users can adjust each component for a more personalized fit without affecting sound delivery. And both models are foldable for easy carrying and storage.

» MORE: Beats Studio vs. Bose QuietComfort 25: Headphones matchup

Features

Beats by Dre headphones have built a reputation on delivering clear, high-quality audio backed by deep, heavy bass. The Solo2 and Solo3 both live up to that standard, making these the go-to headphones for fans of bass-centric music, such as hip-hop and certain subgenres of electronic music.

But if you’re wondering why the Solo3 headphones cost $100 more than the Solo2s, these added features might be a justification:

  • Apple W1 chip. Beats outfitted the Solo3s with an Apple W1 chip to make syncing with the iPhone 7 or 7 Plus easier. Just hold the two devices close together for seamless connecting, including your Apple Watch and other Mac devices running Sierra software. This chip is also responsible for the Solo3’s 40-hour battery life. 
  • RemoteTalk on-ear controls. Previous Beats models (including the Solo2) had the RemoteTalk feature, but the controller was located on the headphone cable. Beats placed the Solo3’s RemoteTalk controls right onto the headphones. 
  • Fast Fuel charging. Fast Fuel ensures you won’t be tied to an outlet for too long when your headphones need a quick recharge. The Beats Solo3 only needs five minutes on the charge dock for three hours of playback.

Price

Let’s be real: A pair of $300 headphones is a luxury. Even the $200 Solo2s might be out of many listeners’ price ranges.

You might be able to find both for less online. We’ve seen older Beats models discounted at retailers such as Amazon and Best Buy.

It’s worth noting that Apple’s site sells only the cabled Beats Solo2 and have discontinued the wireless version. Amazon still sells the Bluetooth-enabled Solo2 for as little as $229.99, depending on the color.

Sound decision

If you’re a Beats, music or tech fanatic — or some combination of the three — the Beats Solo3s might appeal to you. Their compatibility with the iPhone 7 and Fast Fuel charging make them some of the more advanced headphones currently available. But as such with most advanced products, Solo3s come at a higher cost.

If you don’t mind wires, the Solo2 headphones still deliver Beats high-quality audio. They share the same sleek, comfortable design as the Solo3s, and you’ll never miss a phone call with the RemoteTalk feature. Amazon also carries the Solo2 wireless model, which you might find at a more affordable price.

More from NerdWallet Samsung Gear IconX Review 5 ways retailers are using technology to rethink in-store shopping Polaroid Zip vs. Fujifilm Instax Share SP-2

Nina Tabios is a staff writer at NerdWallet, a personal finance website. Email: [email protected]. Twitter: @Nina_NerdWallet.

www.nerdwallet.com

My right speaker in my beats solo 2's… - Apple Community

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Mar 14, 2015 11:42 AM in response to Chriss_123 In response to Chriss_123

Greetings Chriss_123,

Welcome to the Apple Support Communities!

I understand that you are having some issues with the sound from one speaker in your Beats Solo 2 headphones. For support for your Beats, please use the attached link to communicate with Beats consumer and product support.

Beats by Dre Customer Service

Cheers,

Joe

Mar 14, 2015 11:42 AM

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Sep 15, 2015 10:01 AM in response to Chriss_123 In response to Chriss_123

The main issue with the new Solo 2.s is that the wire is glued into place and over time the wire losses contact with the speaker. This is what causes the issue with the beats no working properly. JoesGE usually charges $45 for this fix. Let me know if I could help you any more.

Sep 15, 2015 10:01 AM

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Sep 22, 2015 8:03 PM in response to Chriss_123 In response to Chriss_123

Hello Chris,

Have you tried to switch the cords that connect the headphone and the device of sounding source?

Sep 22, 2015 8:03 PM

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Dec 4, 2015 8:34 AM in response to Chriss_123 In response to Chriss_123

Originally, I had this problem with my over the ear headphones. I had to go to:

System Preferences --> Sound --> Headphones and then make sure that my balance was set in the middle. Now, I am having the same trouble with my in ear Beats.

Dec 4, 2015 8:34 AM

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Dec 30, 2015 11:10 AM in response to Chriss_123 In response to Chriss_123

For me, slightly loosening the left headphone jack got the right speaker working. You may have to fidget with it, rotating the left headphone jack a little bit this way and that. 🙂

Dec 30, 2015 11:10 AM

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Feb 8, 2016 1:53 AM in response to Chriss_123 In response to Chriss_123

I'm having this problem too! Seems like Solo Beats have a generic fault 😟 mine have been barely used. What a rip

Feb 8, 2016 1:53 AM

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Feb 8, 2016 7:48 AM in response to alittlepotter In response to alittlepotter

if they are under warranty return them

Feb 8, 2016 7:48 AM

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Feb 25, 2016 5:04 PM in response to JoesGE In response to JoesGE

You can google JoesGE and their weblink will show up!

Feb 25, 2016 5:04 PM

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Feb 25, 2016 5:15 PM in response to Harvey.C In response to Harvey.C

cord wouldnt fix the issue

Feb 25, 2016 5:15 PM

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Mar 14, 2016 7:07 AM in response to Chriss_123 In response to Chriss_123

It would be an internal wire issue. Very common with the Solo2 headphones.

Mar 14, 2016 7:07 AM

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Mar 25, 2016 1:12 PM in response to Harvey.C In response to Harvey.C

so funny, I cant believe it was that. Thanks 😀

Mar 25, 2016 1:12 PM

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May 20, 2016 10:17 AM in response to E Advise In response to E Advise

This is a huge issue with Solo2 wired and wireless. Most wired can be fixed, wireless ones are harder to get repaired.

May 20, 2016 10:17 AM

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Jun 24, 2016 12:14 AM in response to Harvey.C In response to Harvey.C

Hi, my solo 2 right speaker was no sound😟

Jun 24, 2016 12:14 AM

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Dec 3, 2016 6:43 PM in response to Chriss_123 In response to Chriss_123

Try resetting the headphones. hold down the power button for about 10 seconds, then you will see red flashing then will turn to white, and the headphones will turn back on.

Dec 3, 2016 6:43 PM

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Feb 8, 2017 12:00 AM in response to Chriss_123 In response to Chriss_123

This happened to mine. Unable to get an appointment at the Genius bar at my local store, I called Apple care. They send out a box for me to shop the product back to apple. Received a replacement less than a week later. Can't vaulter the service

Feb 8, 2017 12:00 AM

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